Personal data Policy

Personal Data Policy for users of the portal

In this policy, we explain how our company processes the personal data that we collect when you use our services through our Platform.


This policy regulates, considering the General Data Protection Regulation (GDPR) – ((EU) 2016/679), how we process, collect, and protect the data about you, as a study manager and as a study viewer, and what rights you have according GDPR and other applicable Swedish legislation related to data protection.


What data will we collect about you?

First, it is important to define what is personal data. Personal data is any data that can directly or indirectly identify you. In order to use our platform, we will request that you provide some personal data so that an account may be created for you. We will collect the following information about you:

  • Name

  • Email address

  • Phone number

  • Work place


How do we collect the data?

Our Company will store your data from the date that you create your personal account until the date that you terminate your account.

The personal data about the contact person for the research study will be stored from the date that the research study initiates until the date that the research study terminates (storage limitation).

We take all the appropriate measures to ensure that your personal data is stored securely.



Our Company may send you information about our services or products that we think could be interesting for you. At any time, you can unsubscribe from our marketing emails by following a link at the bottom of any of the marketing email you received.


Your rights according GPDR

According to GDPR, you as a user, have certain rights in relation to the personal data that we have registered about you.


Right of rectification: You have the right to rectify your personal data if it is incorrect or incomplete.

Right to erase (right to be forgotten) and right to restrict processing: You are entitled to request that your personal data be deleted and you can ask us to restrict the processing of your personal data.

Right to portability: You also have the right, as stated in the law, to request that your personal data be transferred.


Moreover, you have the right to withdraw any consent and you have at any time the right to object the processing of your personal data for direct marketing.

Information about cookies

A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing that website. Cookies keep track of user’s activities during a browsing session. For example, whether the user is logged in, which buttons have been clicked and if any data has been changed.

Our company use cookies in order to remember who you are, which study you have accessed, and whether you have made any changes to that study’s configuration while you are logged in.

Are cookies are designed to improve your experience while you are on our website. We do not employ third party cookies and we do not share any cookie information with third parties.

We use only the cookies that are necessary to ensure the correct functioning of our website. Therefore no cookie management options are available.


Amendment of the personal data policy

Our Company maintain its privacy data policy under regular review and if any change is made a new version will be published on our website. Therefore, we encourage you to read these terms on a regular basis to keep you informed about the processing of your personal data.


Contact us

If you have any questions about the policy, the processing of your personal data or you would like to exercise one of your data protections rights, please do not hesitate to 



You also have the right to complaint with the Swedish Data Inspection Authority regarding our personal data processing.

Personal Data Policy for users of the app

In order to participate in any research study conducted with our Platform, you shall download our App in your smartphone and the App requires access to your phone’s camera in order to scan your study link.


Our Company will not request any personal data about you when you download and use the App to participate in a research study.


Our company will not process or collect any personal data about you when you download and use the App.


Our Company will not control any personal data about you as a user and as a participant in any study research.


You must ensure that the research study in which you will participate has been granted approval by the Swedish Ethical Review Authority and, in order to participate in any research study, you must give your consent in writing according the Swedish law (2003:460) on ethical review of research regarding human beings.


The compliance and correct application of the Terms and Conditions and the Personal Data Policy will be strictly monitored by our company.

ResearchOnTheGo AB 559207-6326

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